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"Figures" [2018] ELECD 1051; in Hertogh, Marc; Kirkham, Richard (eds), "Research Handbook on the Ombudsman" (Edward Elgar Publishing, 2018) viii

Book Title: Research Handbook on the Ombudsman

Editor(s): Hertogh, Marc; Kirkham, Richard

Publisher: Edward Elgar Publishing

ISBN: 9781786431240

Section Title: Figures

Number of pages: 1

Extract:

Figures 4.1 9.1 18.1 18.2 18.3 20.1 20.2 An escalating pyramid technique The ECA and the EO function as support mechanism for the EP and the Council in the latter's hierarchical relationship holding the control entities to account The process of impact according to Hertogh Model: impact as a process (adjusted version I) Model: impact as a process (adjusted version II) Number of own-motion investigations per year conducted by the National Ombudsman of the Netherlands since the establishment of the institute Effectiveness defined as levels of achievement 63 159 341 346 350 376 388
viii


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