(1) A communications officer helps the owners corporation by improving communication so that conflict within the units plan is avoided, minimised or resolved.
(2) To improve communication, the communications officer may do 1 or more of the following:
(a) monitor communication techniques and procedures adopted by the owners corporation for internal communication between the corporation, the executive committee, unit owners and residents;
(b) identify for the executive committee ways in which internal communication can be improved;
(c) alert the executive committee, or committee members, if the officer becomes aware of potential conflict;
(d) advise the executive committee about ways in which the risk of conflict in the units plan can be minimised;
(e) be available to the executive committee, or committee members, to be consulted about any internal communication matter.
(3) However, the
communications officer must not try to mediate or directly resolve a dispute.