ROAD TRANSPORT (PUBLIC PASSENGER SERVICES) REGULATION 2002

Australian Capital Territory Current Regulations

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ROAD TRANSPORT (PUBLIC PASSENGER SERVICES) REGULATION 2002

TABLE OF PROVISIONS

CHAPTER 1--PRELIMINARY

1. Name of regulation
3. Dictionary
4. Notes
4A. Offences against regulation—application of Criminal Code etc

CHAPTER 2--REGULATED SERVICES

PART 2.1--MEANING OF REGULATED SERVICE

4B. Meaning of regulated service

PART 2.1A--ACCREDITATION

5. Accreditations that may be approved
6B. Meaning of relevant person for accreditation and applications for
7. Application procedure for accreditation
8. Mandatory refusal of accreditation
9. Discretionary refusal of accreditation
10. Issue or amendment of accreditation subject to conditions
11. Accredited people—procedure for imposition etc of conditions on authority's
12. Accreditation and certificates of accreditation
14. Notification of change in details of accreditation or operation of regulated
15. Holder of conditional accreditation to comply with conditions
16. Replacement of certificate of accreditation
17. Production of certificate of accreditation
18. Surrender of accreditation
18A. Recovery of lost or stolen certificate of accreditation
19. Approval of educational qualifications
19A. Accreditation guidelines—relevant offences
20. Operator training
20A. Tour and charter services from interstate—Act,

PART 2.4--SERVICE STANDARDS

20B. Service standards for regulated services
20C. Regulated service must comply with service standards

CHAPTER 3--BUS SERVICES

PART 3.1--OPERATION OF BUS SERVICES

Division 3.1.1--Bus services generally

21. Maintenance of buses
22. Fleet and maintenance records for buses to be made
23. Notification of changes to bus fleet
24. Notifiable incidents involving buses
25. Condition of buses
26. Bus drivers to hold appropriate driver licence or authority
27. Records of bus drivers etc to be maintained by accredited operator
27A. Accredited operator to tell road transport authority about records of bus drivers
27B. Road transport authority to share information about bus drivers
28. Keeping and inspection etc of records about buses
29. Display of notice on bus about maximum number of passengers
30. Accreditation details to be displayed on buses
31. Signs about security cameras in buses
32. Bus operator's responsibilities for security camera
34. Effect of noncompliance notices—bus operators

Division 3.1.2--Bus drivers

35. Requirements about bus drivers stopping for passengers
36. Where bus drivers must stop on a road
37. Maximum number of passengers in buses
38. Lost property in bus
39. Passengers not to be carried in certain parts of a bus
45. Effect of noncompliance notices—bus drivers

PART 3.2--BUS TICKETS

46. Validity of bus tickets
47. Valid bus ticket required for travel
48. Bus ticket not transferable
49. Damaged or changed bus ticket not to be used
50. Entitlement to use concession bus ticket
50A. Application for concession bus ticket
50B. Use concession bus ticket when not entitled
51. Inspection of bus ticket

PART 3.3--BUS PASSENGERS

52. Behaviour that interferes with comfort or safety
53. Inconvenient or dangerous items in bus
54. Obstructing bus door
55. Getting on and off bus
56. Passenger not allowed in certain parts of bus
57. Throwing objects in or from bus
58. Vacating designated seats in bus
59. Liquor in bus
60. Seizure of liquor in bus
61. Eating or drinking in bus
62. Animal in bus
63. Lost property found on bus
64. Removing bus property
65. Damaging bus property
66. Interfering with security camera or recording
66A. Interfering with bus equipment
66B. Littering in bus
66C. Bus driver, authorised person or police
67. Police officer—power to remove person from

PART 3.4--OTHER MATTERS RELATING TO BUS SERVICES

67A. Name Territory may operate bus service under—Act,
68. Standards about security cameras in buses
70. Appointment of bus stops

CHAPTER 3AA--LIGHT RAIL SERVICES

PART 3AA--.1 LIGHT RAIL SERVICE OPERATORS

70AA. Definitions—pt 3AA.1
70AB. Notifiable occurrence involving light rail vehicle
70AC. Light rail driver etc to hold driver licence
70AD. Light rail driver records
70AE. Light rail driving instructor records
70AF. Light rail driving assessor records
70AG. Road transport authority to share information
70AH. Signs about security cameras in light rail vehicles and at light rail
70AI. Lost property in light rail vehicles and at light rail stops

PART 3AA--.2 LIGHT RAIL TICKETS

70AJ. Meaning of light rail ticket—pt 3AA.2
70AK. Validity of light rail tickets
70AL. Valid light rail ticket required for travel
70AM. Light rail ticket not transferable
70AN. Damaged or changed light rail ticket not to be used
70AO. Entitlement to use concession light rail ticket
70AP. Application for concession light rail ticket
70AQ. Use concession light rail ticket when not entitled
70AR. Inspection of light rail ticket
70AS. Minister may declare light rail ticket required at certain place

PART 3AA--.3 LIGHT RAIL PASSENGERS AND PEOPLE AT LIGHT RAIL STOPS

70AT. Behaviour that interferes with comfort or safety
70AU. Inconvenient or dangerous items in light rail vehicle
70AV. Obstructing light rail vehicle door
70AW. Getting on and off light rail vehicle
70AX. Passenger not allowed on certain parts of light rail vehicle
70AY. Throwing objects in or from light rail vehicle
70AZ. Vacating designated seats in light rail vehicle
70AAA. Liquor in light rail vehicle or at light rail stop
70AAB. Seizure of liquor in light rail vehicle or at light rail stop
70AAC. Eating or drinking in light rail vehicle
70AAD. Animal in light rail vehicle
70AAE. Lost property found on light rail vehicle or at light rail stop
70AAF. Removing light rail property
70AAG. Damaging light rail property
70AAH. Interfering with security camera or recording
70AAI. Interfering with emergency equipment
70AAJ. Interfering with light rail vehicle equipment
70AAK. Littering
70AAL. Police officer
70AAM. Police officer—power to remove person from light
70AAN. Police officer or authorised person—power to
70AAO. Police officer—power to remove person from light
CH--APTER 3A BOOKABLE VEHICLES
PART 3A.1 TRANSPORT BOOKING SERVICES

--Division 3A.1.1 Transport booking services—generally

70A. Meaning of affiliated driver, affiliated hire car driver and
70B. Transport booking service—must ensure affiliated drivers have required knowledge and
70C. Transport booking service—must ensure bookable vehicle is
70D. Transport booking service—must be available to take bookings
70E. Transport booking service—must give fare estimate and vehicle

--Division 3A.1.2 Transport booking services—records

70F. Meaning of affiliated driver record and affiliated operator
70G. Transport booking service—affiliated driver records
70H. Transport booking service—affiliated operator records
70I. Transport booking service—bookable vehicle records
70J. Transport booking service—booking records
70K. Road transport authority to share information

--Division 3A.1.3 Transport booking services—wheelchair-accessible taxis

70L. Meaning of wheelchair-accessible taxi booking service
70M. Transport booking service—must direct wheelchair-accessible taxi booking to
70N. Transport booking service—must direct driver to accept wheelchair-accessible taxi
70O. Transport booking service—must give estimated arrival time for wheelchair-accessible
70P. WTBS—service contracts
70Q. WTBS—entitlement to operate
70R. WTBS—exemption for WTBS operators—Act,
70S. WTBS—approval of procedures and rules
70T. WTBS—must direct driver to accept wheelchair-accessible taxi hiring
PART 3A.2 TAXIS

--Division 3A.2.1 Independent taxi service operators

71. ITSO approval—application
72. ITSO approval—eligibility criteria
73. ITSO approval—decision on application
74. ITSO approval—conditions
75. ITSO approval—term
76. ITSO approval—not transferable
77. ITSO approval—application for renewal
78. ITSO approval—decision on application for renewal
79. ITSO approval—replacing when lost, stolen or destroyed
80. ITSO approval—must update name and address
81. ITSO approval—surrender

--Division 3A.2.2 Taxi licences
Subdivision 3A.2.2.1 Kinds of taxi licences

82. Kinds of taxi licences
Subdivision 3A.2.2.2 Standard and wheelchair-accessible taxi licences
83. Meaning of pre-approval for standard or wheelchair taxi
84. Taxi licence waiting list
85. Pre-approval—application
86. Pre-approval—decision on application
87. Pre-approval—form
88. Pre-approval—term
89. Pre-approval—not transferable
90. Pre-approval—surrender
91. Pre-approval register
92. Standard and wheelchair taxi licences—availability
92A. Standard and wheelchair taxi licences—notice of availability
92B. Standard and wheelchair taxi licences—application
92C. Standard and wheelchair taxi licences—decision on application
92D. Standard and wheelchair taxi licences—time for decision on
92E. Standard and wheelchair taxi licences—conditions
92F. Standard and wheelchair taxi licences—term
92G. Standard and wheelchair taxi licences—form
92H. Standard and wheelchair taxi
Subdivision 3A.2.2.3 Taxi licences generally
92I. Taxi licences—amendment initiated by authority
92J. Taxi licences—amendment initiated by licensee
92K. Taxi licences—application for renewal
92L. Taxi licences—decision on application for renewal
92M. Taxi licences—replacing when lost, stolen or destroyed
92N. Taxi licences—must be produced for inspection
92O. Taxi licences—surrender
92P. Taxi licences—must update name and address

--Division 3A.2.3 Taxi services
Subdivision 3A.2.3.1 Taxi operators

94. Taxi service operator—must tell authority about
95. Taxis to be fitted with complying taximeters
95A. Exemption from requirement to comply with taximeter standards
96. Taximeters to be clearly visible
97. Taxi service operator—drivers to be licensed and skilled
98. Drivers of wheelchair-accessible taxis to be trained
99. Records of taxi drivers etc to be maintained by accredited operator
100. Keeping and inspection etc of records about taxis
101A. Wheelchair-accessible taxi operator to have equipment and arrangements with WTBS
101B. Wheelchair-accessible taxi operator—WTBS's approved procedures and
102. Information to be displayed in taxis
107. Taxi must have identifying signs and livery
109. Stand-by taxis
Subdivision 3A.2.3.2 Taxi drivers
114. Wheelchair-accessible taxi driver—special responsibilities
115. Wheelchair-accessible taxi driver—connection to WTBS
116. Wheelchair-accessible taxi driver—WTBS's procedures and rules
122. Use of taxi zones
123. Temporary taxi zones
124. Offence to park taxis on road for longer than 30 minutes
Subdivision 3A.2.3.3 Taxi hirings
127. When a taxi hiring begins
127A. When a taxi hiring ends
127B. Meaning of fare—ch 3A
129. Wheelchair-accessible taxi driver—must preferentially accept hirings for wheelchair-dependent
131. How taxi hiring to be carried out
132. Wheelchair passengers in wheelchair-accessible taxis
136. Taxi driver waiting or instructed to return
137. Ending of taxi hiring by hirer
138. Ending of taxi hiring by driver
139. Extra taxi passengers
140. Sharing taxis
140A. Meaning of multiple hiring of a
141. Multiple hiring of taxis
142. Taxi fare deposits
142A. Exemption from operation of taximeter and metered fares for certain
143. Driver not to start taximeter before hiring begins
143A. When driver must start taximeter
143B. Operation of taximeter during hiring
143C. Operation of taximeter at end of hiring
144. Driver to ask for correct fare
144A. Payment of taxi fare
144B. Payment under taxi subsidy scheme
145. Taxi fare not payable for avoidable delays
Subdivision 3A.2.3.4 Conduct of taxi passengers
147. Drinking of liquor in taxis prohibited
148. Eating and drinking in taxis
Subdivision 3A.2.3.5 Other matters relating to taxi services
158. Standards for taximeters
160. Authority may exempt wheelchair-accessible taxi drivers from approved training
161. Authority may require wheelchair-accessible taxi drivers to undertake
162. Approval of wheelchair-accessible taxi driver training courses
163. Exemption of certain taxis—Act, s 128 (1) (a)
PART 3A.3 RIDESHARING

Division 3A--.3.1A Definitions—pt 3A.3

163A. Definitions—pt 3A.3

--Division 3A.3.1 Rideshare vehicle licences

164. Rideshare vehicle licence—application
164A. Rideshare vehicle licence—further information
164B. Rideshare vehicle licence—decision on application
164C. Rideshare vehicle licence—rideshare vehicle identifier
164D. Rideshare vehicle licence—conditions
164E. Rideshare vehicle licence—term
164F. Rideshare vehicle licence—form
164G. Rideshare vehicle licence—not transferable
164H. Rideshare vehicle licence—amendment initiated by authority
164I. Rideshare vehicle licence—amendment initiated by licensee
164J. Rideshare vehicle licence—application for renewal
164K. Rideshare vehicle licence—decision on application for renewal
164L. Rideshare vehicle licence—must update name and address
164M. Rideshare vehicle licence—surrender
164N. Rideshare vehicle licence and label—replacing when lost, stolen or
164O. Rideshare vehicle licensee or transport booking service—must give rideshare vehicle
164P. Rideshare vehicle licensee—must not advertise ridesharing

--Division 3A.3.2 Rideshare drivers

164Q. Rideshare driver—must hold appropriate driver licence
164R. Rideshare driver—must only accept bookings from accredited transport booking
164S. Rideshare driver—must display rideshare vehicle identifier
164T. Rideshare driver—must produce rideshare vehicle licence and identifier for
164U. Rideshare driver—advertising
164V. Rideshare driver—end of affiliated driver agreement
PART 3A.4 HIRE CARS

--Division 3A.4.1 Hire car licences
Subdivision 3A.4.1.1 Kinds of hire car licences

165. Hire car licences that may be issued
Subdivision 3A.4.1.2 Hire car licensing
166. Application procedure for issue of hire car licences
167. Issue of hire car licences
168. Restricted hire car licences—issue of licence labels
169. Issue or amendment of hire car licence subject to conditions
170. Hire car licences—procedure for imposition etc of conditions on
171. Conditions of hire car licences
172. Form of hire car licences
173. Hire car licence-holders to notify change of name or address
174. Hire car licensee to comply with conditions
175. Replacement of hire car licence
176. Production of hire car licence
177. Surrender of hire car licence
Subdivision 3A.4.1.3 Stand-by hire cars
177A. Definitions—subdiv 3A.4.1.3
177B. Application for stand-by hire car permit
177C. Issue of stand-by hire car permit
177D. Form of stand-by hire car permit
177E. Issue, form and display of stand-by hire car permit label
177F. Conditions of stand-by hire car permit
177G. Stand-by hire cars—replacement of permit label
177H. Stand-by hire cars—production of permit by hire car driver

--Division 3A.4.2 Hire car services

178. Meaning of hire car driver
180. Hire car service operator—must tell authority about
181. Hire car service operator—drivers to be licensed and
182. Records of hire car drivers etc to be maintained by accredited
182A. Accredited operator to tell road transport authority about records of hire car drivers
182B. Road transport authority may tell accredited operator about hire car
183. Keeping and inspection etc of records about hire cars
186. Restricted hire cars—display of licence labels
187. Restricted hire cars—replacement of licence label
221. Authorisation for vehicles for other
PART 3A.5 BOOKABLE VEHICLES GENERALLY

--Division 3A.5.1 Bookable vehicles—security devices, etc

221A. Definitions—div 3A.5.1
221B. Duress alarms in taxis
221C. GPS tracking devices in bookable vehicles
221D. Security cameras in taxis
221E. Interfere with security device, etc
221F. Security device standards

--Division 3A.5.2 Bookable vehicles—fees and surcharges

221G. Jump-the-queue fees prohibited for taxis
221H. Up-front tipping prohibited for taxis and ridesharing
221I. Bookable vehicle pricing during emergencies
221J. Meaning of payment surcharge—div 3A.5.2
221K. Methods of payment and maximum payment surcharges
221L. Imposing more than the maximum payment surcharge
221M. Collecting more than the maximum payment surcharge

--Division 3A.5.3 NSW bookable vehicles in the ACT

221N. Meaning of ACT region
221O. Exemption for NSW bookable vehicles—ACT pick up, drop off outside ACT
221P. Exemption for NSW bookable vehicles—ACT pick up, drop off inside

--Division 3A.5.4 Bookable vehicle licensees

221Q. Meaning of bookable vehicle licensee—pt 3A.5
221R. Bookable vehicle licensee—offensive material in vehicle
221S. Bookable vehicle licensee—noncompliance notices

--Division 3A.5.5 Bookable vehicle drivers

221T. Bookable vehicle driver—must have knowledge and skills
221U. Knowledge and skills to be bookable vehicle driver
221V. Bookable vehicle driver—carrying goods in vehicle
221W. Bookable vehicle driver—carrying animals in vehicle
221X. Bookable vehicle driver—offensive material in vehicle
221Y. Bookable vehicle driver—dropping off and picking up passengers
222. Bookable vehicle driver—must not tout for passengers
223. Bookable vehicle driver—notifiable accidents
224. Bookable vehicle driver—noncompliance notices
225. Bookable vehicle driver—directions by police officers or authorised

--Division 3A.5.6 Bookable vehicle passengers

226. Bookable vehicle passenger—offensive behaviour or language
227. Bookable vehicle passenger—carrying animals in vehicle
228. Bookable vehicle passenger—lost property
229. Bookable vehicle passenger—direction to get out of vehicle

CHAPTER 6--DEMAND RESPONSIVE SERVICES

PART 6.1--DEMAND RESPONSIVE SERVICE AUTHORISATIONS

230. Application procedure for issue of authorisations
231. Issue of authorisations
232. Issue or amendment of authorisations subject to conditions
233. Demand responsive service authorisations—procedure for imposition etc of
234. Conditions of authorisations
235. Form of authorisations
236. Authorisation labels—issue and display
237. Authorisation labels—replacement
238. Authorisation-holders to notify change of name or address
239. Authorisation-holder to comply with conditions
240. Replacement of authorisation
241. Production of authorisation
242. Surrender of authorisation
243. Demand responsive service authorisations not transferable

PART 6.2--DEMAND RESPONSIVE SERVICES

Division 6.2.1--Preliminary

244. Meaning of authorised operator and DRS vehicle driver—pt

Division 6.2.2--Demand responsive service vehicle operators

245. Maintenance of demand responsive service vehicles
246. Fleet and maintenance records for demand responsive service vehicles to be
247. Notification of changes to demand responsive service vehicle fleet
248. Notifiable incidents involving demand responsive service vehicles
249. Condition of demand responsive service vehicles
250. Demand responsive service vehicle drivers to hold appropriate driver licence or
251. Records of demand responsive service vehicle drivers etc to be maintained by authorised
252. Authorised operator to tell road transport authority about records of demand responsive
253. Road transport authority may tell authorised operator about demand responsive service
254. Keeping and inspection etc of records about demand responsive service
255. Display of notice about maximum number of passengers
256. Accreditation details to be displayed on demand responsive service
257. Advertisements for demand responsive services to display accreditation
258. Information about fares to be displayed in demand responsive service
259. Presence of security camera in demand responsive service vehicle to be
260. Airconditioning of demand responsive service vehicles
261. Demand responsive service vehicle livery
262. Offensive material etc in or on demand responsive service vehicles
263. Compliance with dress code of practice
264. Authorised operator's responsibilities for security camera
265. Authorised operators to comply with service standard for lost property
266. Effect of noncompliance notices—authorised operators

Division 6.2.3--Demand responsive service vehicle drivers

267. Requirements about demand responsive service vehicle drivers stopping for
268. Where demand responsive service vehicle drivers must stop on a
269. Maximum number of passengers in demand responsive service vehicles
270. Wheelchair passengers in demand responsive service vehicles
271. Responsibilities of demand responsive service vehicle drivers for security
272. Restrictions on carriage of goods in demand responsive service vehicles
273. Responsibility of demand responsive service vehicle drivers for lost
274. Behaviour of demand responsive service vehicle drivers generally
275. Dress and conduct of demand responsive service vehicle drivers
276. Responsibility of drivers for condition of demand responsive service
277. Drivers to remain in vehicle
278. Passengers not to be carried on certain parts of a demand responsive service
279. Effect of noncompliance notices—demand responsive service vehicle

Division 6.2.4--Demand responsive service tickets

279A. Meaning of DRS ticket—div 6.2.4
280. Validity of demand responsive service tickets
281. Valid demand responsive service ticket required for travel
282. Demand responsive service tickets not transferable
283. Damaged or changed demand responsive service tickets not to be used
284. Concession tickets for demand responsive service vehicles
285. Inspection and processing of demand responsive service tickets

Division 6.2.5--Conduct of demand responsive service vehicle passengers

286. Conduct of people in demand responsive service vehicles generally
287. Demand responsive service vehicle seats for older people and people with
288. Drinking of liquor in demand responsive service vehicles generally
289. Eating and drinking in demand responsive service vehicles
290. Getting on and getting off demand responsive service vehicles
291. No interference with demand responsive service vehicle
292. Throwing objects in or from demand responsive service vehicles
293. Travel not allowed on certain parts of demand responsive service
294. Property not to be removed from demand responsive service vehicles
295. No littering in demand responsive service vehicles
296. Carriage of animals in demand responsive service vehicles
297. Demand responsive service vehicle passengers—soiled clothing
298. Intoxicated demand responsive service vehicle passengers
299. Offender to get out of demand responsive service vehicle when
300. Removal of people from demand responsive service vehicles
301. Lost property found by demand responsive service vehicle

Division 6.2.6--Other matters relating to demand responsive services

301A. Name Territory may operate demand responsive
302. Code of practice—dress of demand responsive service vehicle
303. Standards about security cameras in demand responsive service
304. Interference with demand responsive service vehicle security cameras and
305. DRS vehicles—bus stop and bus zone authorities

CHAPTER 7--DRIVER AUTHORITY CARDS

306. Meaning of driver authority card––ch 7
307. Driver authority card to be displayed or shown
308. Production of driver authority card

CHAPTER 8--DISCIPLINARY ACTION

320. Meaning of service authority for ch 8
321. When authority may take action in relation to accreditations, licences and
322. Action that may be taken in relation to service authorities
323. Procedure for authority taking disciplinary action
324. Immediate suspension of service authority
325. Effect of suspension of service authority
326. Return of service authority certificate etc
SCHEDULE
DICTIONARY
ENDNOTES

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