HEALTH COMPLAINTS ACT 1993 (NO. 96 OF 1993) - SECT 21 21. A complaint to the Commissioner about a health service sought, used or received by, or administered to, a user may be made by the user or, where it is difficult or impossible for the user to make a complaint, or to make a complaint that complies with subsection 26 (1)

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HEALTH COMPLAINTS ACT 1993 (NO. 96 OF 1993) - SECT 21

21. A complaint to the Commissioner about a health service sought, used or received by, or administered to, a user may be made by the user or, where it is difficult or impossible for the user to make a complaint, or to make a complaint that complies with subsection 26 (1)—

(a) where the user has attained the age of 18 years—by a person appointed by the user to make the complaint on the user's behalf;

(b) where the user has not attained the age of 18 years—by a parent or guardian of the user;

(c) where a person, under any other law or an order of a court, has the care of the affairs of the user—by that person; or

(d) by a person approved by the Commissioner to make the complaint on the user's behalf.

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