insert
Schedule 5 Civil penalty provisions
(see s 54N (1) and dict, def civil penalty provision )
5.1 Definitions—sch 5
In this schedule:
"adjusted turnover"—see the Competition and Consumer Act 2010
(Cwlth), section 4.
"Consumer Protection Code" means the Consumer Protection Code determined by the Utilities (Consumer Protection Code) Determination 2020
.
"Electricity Feed-in Code" means the Electricity Feed-in Code determined by the Utilities (Electricity Feed-in Code) Determination 2020
.
tier 1 civil penalty —see section 5.2.
tier 2 civil penalty —see section 5.2.
tier 3 civil penalty —see section 5.2.
"Transparency and Comparability Code" means the ACT Retail Electricity (Transparency and Comparability) Code determined by the Utilities (ACT Retail Electricity – Transparency and Comparability Code) Determination 2021
.
5.2 Meaning of tier 1 civil penalty , tier 2 civil penalty and tier 3 civil penalty —sch 5
(1) In this schedule:
tier 1 civil penalty means—
(a) for an individual—$553 000; and
(b) for a corporation—the greater of the following:
(i) $11 060 000;
(ii) if the court can determine the value of the benefit the corporation, and any related corporation, has obtained directly or indirectly and that is reasonably attributable to the contravention—3 times the value of the benefit;
(iii) if the court cannot determine the value of the benefit—10% of the corporation's adjusted turnover during the 12 months ending at the end of the month the contravention occurred.
tier 2 civil penalty means—
(a) for an individual—$317 400 plus $15 900 for each day (after the first day) the contravention continues; and
(b) for a corporation—$1 587 100 plus $79 400 for each day (after the first day) the contravention continues.
tier 3 civil penalty means—
(a) for an individual—$37 500 plus $3 750 for each day (after the first day) the contravention continues; and
(b) for a corporation—$188 000 plus $18 000 for each day (after the first day) the contravention continues.
(2) However, subsection (1), definition of tier 1 civil penalty , paragraph (b) (ii) and (iii) apply in relation to an enforcement order only if the commission requests that the provisions apply in the application for the order.
column 1 item |
column 2 provision |
column 3 maximum penalty |
---|---|---|
1 |
, cl 4.1 (Reporting to the ICRC)
tier 1 civil penalty
2
, cl 5 (2) and (3) (Conduct of utilities)
tier 2 civil penalty
3
, cl 5 (5) (Conduct of utilities)
tier 3 civil penalty
4
, cl 6.1 (Complaints and dispute resolution procedures)
tier 2 civil penalty
5
, cl 6.2 (Practices and procedures to comply with Australian Standards)
tier 2 civil penalty
6
, cl 6.3 (Addressing complaints)
tier 2 civil penalty
7
, cl 6.4 (Utility to keep records)
tier 2 civil penalty
8
, cl 7.1 (Utility to provide information)
tier 3 civil penalty
9
, cl 7.2 (Utility may recover costs of providing information)
tier 2 civil penalty
10
, cl 7.3 (Disclosure of customer or consumer information by a utility to a third party)
tier 2 civil penalty
11
, cl 8.1 (Requirements for effective notice to customer or consumer)
tier 2 civil penalty
12
, cl 9.1 (Utility to publish summary)
tier 2 civil penalty
13
, cl 10.1 (Registration of life support equipment)
tier 1 civil penalty
14
, cl 10.2 (Disconnection and interruption to services)
tier 1 civil penalty
15
, cl 11.1 (Compliance by utilities with guaranteed service levels)
tier 3 civil penalty
16
, cl 11.2 (Utility to pay rebate for non-compliance)
tier 3 civil penalty
17
, cl 11.3 (Method of payment of rebate)
tier 3 civil penalty
18
, cl 11.5 (Information to be provided to customers)
tier 2 civil penalty
19
, cl 12.1 (Information about charges)
tier 2 civil penalty
20
, cl 12.2 (Variation of charges)
tier 2 civil penalty
21
, cl 13.1 (Utility may issue bills)
tier 2 civil penalty
22
, cl 13.3 (Maximum intervals between bills)
tier 2 civil penalty
23
, cl 13.6 (Historical billing information)
tier 3 civil penalty
24
, cl 13.7 (1) (Payment of bills)
tier 2 civil penalty
25
, cl 13.7 (2) (Payment of bills)
tier 3 civil penalty
26
, cl 13.8 (Review of bills)
tier 2 civil penalty
27
, cl 13.9 (Overcharging)
tier 2 civil penalty
28
, cl 13.10 (Undercharging)
tier 2 civil penalty
29
, cl 13.12 (How payments to be applied)
tier 2 civil penalty
30
, cl 13.13 (Territory Government-sponsored rebates)
tier 2 civil penalty
31
, cl 13.14 (Payment difficulties)
tier 1 civil penalty
32
, cl 14.2 (Hardship policy requirement)
tier 1 civil penalty
33
, cl 15.1 (Interest charges)
tier 2 civil penalty
34
, cl 16 (1) (New customer contract information)
tier 2 civil penalty
35
, cl 17.1 (Obligations under the Utilities Act)
tier 2 civil penalty
36
, cl 17.2 (Provisions to be contained in standard customer contracts)
tier 2 civil penalty
37
, cl 19.1 (Utility to make contract available to customers)
tier 2 civil penalty
38
, cl 19.3 (Changes to standard customer contracts)
tier 2 civil penalty
39
, cl 20.1 (When a utility must not disconnect or restrict utility services)
tier 1 civil penalty
40
, cl 20.2 (When a utility must disconnect premises from a utility network)
tier 1 civil penalty
41
, cl 20.3 (When a utility may disconnect or restrict supply)
tier 1 civil penalty
42
, cl 20.4 (Restriction of utility services to residential premises for failure to pay a bill)
tier 1 civil penalty
43
, cl 20.5 (Restrictions on water restrictions to residential premises)
tier 2 civil penalty
44
, cl 20.6 (Content and format of notices)
tier 3 civil penalty
45
, cl 21 (Disconnections and restrictions in emergencies and under restriction schemes)
tier 1 civil penalty
46
, cl 22.1 (When a utility may interrupt supply of a utility service)
tier 1 civil penalty
47
, cl 22.2 (Planned interruptions to the supply of utility services)
tier 1 civil penalty
48
, cl 22.3 (Unplanned interruptions to the supply of a utility service)
tier 1 civil penalty
49
, cl 23.1 (When a security deposit may be required)
tier 2 civil penalty
50
, cl 23.2 (Maximum amount of security deposit)
tier 2 civil penalty
51
, cl 23.3 (Interest on security deposits)
tier 2 civil penalty
52
, cl 23.4 (Repayment of security deposits)
tier 2 civil penalty
53
, cl 23.5 (Purposes for which security deposits must not be used)
tier 2 civil penalty
54
, cl 4.1 (Distributor to detail arrangements to NERL retailer)
tier 3 civil penalty
55
, cl 4.2 (Distributor to alert NERL retailer and occupier of start dates)
tier 3 civil penalty
56
, cl 2.3 (Communication must compare prices to the reference price)
tier 3 civil penalty
57
, cl 2.5 (Advertising conditional discounts)
tier 3 civil penalty
58
, cl 2.6 (Records of compliance)
tier 3 civil penalty
59
, cl 4.3 (Minimum standards for clear advice)
tier 3 civil penalty
60
, cl 4.4 (Records of compliance)
tier 3 civil penalty
61
, s 21 (1) (Requirement for licence)
tier 1 civil penalty
62
, s 47 (1) (Contravention of licence condition)
tier 1 civil penalty
63
, s 75H (1) (Offence—contravention of code, s 75E or s 75GA)
tier 1 civil penalty
64
, s 75K (Offence—contravention of s 75F)
tier 3 civil penalty
65
, s 100 (1) and (3) (Passing on the cost of water)
tier 3 civil penalty