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INDEPENDENT COMPETITION AND REGULATORY COMMISSION AMENDMENT ACT 2024 (NO. 25 OF 2024) - SECT 6

New schedule 5

insert

Schedule 5     Civil penalty provisions

(see s 54N (1) and dict, def civil penalty provision )

5.1     Definitions—sch 5

In this schedule:

"adjusted turnover"—see the Competition and Consumer Act 2010

(Cwlth), section 4.

"Consumer Protection Code" means the Consumer Protection Code determined by the Utilities (Consumer Protection Code) Determination 2020

.

"Electricity Feed-in Code" means the Electricity Feed-in Code determined by the Utilities (Electricity Feed-in Code) Determination 2020

.

tier 1 civil penalty —see section 5.2.

tier 2 civil penalty —see section 5.2.

tier 3 civil penalty —see section 5.2.

"Transparency and Comparability Code" means the ACT Retail Electricity (Transparency and Comparability) Code determined by the Utilities (ACT Retail Electricity – Transparency and Comparability Code) Determination 2021

.

5.2     Meaning of tier 1 civil penalty , tier 2 civil penalty and tier 3 civil penalty —sch 5

    (1)     In this schedule:

tier 1 civil penalty means—

        (a)     for an individual—$553 000; and

        (b)     for a corporation—the greater of the following:

              (i)     $11 060 000;

              (ii)     if the court can determine the value of the benefit the corporation, and any related corporation, has obtained directly or indirectly and that is reasonably attributable to the contravention—3 times the value of the benefit;

              (iii)     if the court cannot determine the value of the benefit—10% of the corporation's adjusted turnover during the 12 months ending at the end of the month the contravention occurred.

tier 2 civil penalty means—

        (a)     for an individual—$317 400 plus $15 900 for each day (after the first day) the contravention continues; and

        (b)     for a corporation—$1 587 100 plus $79 400 for each day (after the first day) the contravention continues.

tier 3 civil penalty means—

        (a)     for an individual—$37 500 plus $3 750 for each day (after the first day) the contravention continues; and

        (b)     for a corporation—$188 000 plus $18 000 for each day (after the first day) the contravention continues.

    (2)     However, subsection (1), definition of tier 1 civil penalty , paragraph (b) (ii) and (iii) apply in relation to an enforcement order only if the commission requests that the provisions apply in the application for the order.

5.3     Civil penalty provisions

column 1

item

column 2

provision

column 3

maximum penalty

1

Consumer Protection Code

, cl 4.1 (Reporting to the ICRC)

tier 1 civil penalty

2

Consumer Protection Code

, cl 5 (2) and (3) (Conduct of utilities)

tier 2 civil penalty

3

Consumer Protection Code

, cl 5 (5) (Conduct of utilities)

tier 3 civil penalty

4

Consumer Protection Code

, cl 6.1 (Complaints and dispute resolution procedures)

tier 2 civil penalty

5

Consumer Protection Code

, cl 6.2 (Practices and procedures to comply with Australian Standards)

tier 2 civil penalty

6

Consumer Protection Code

, cl 6.3 (Addressing complaints)

tier 2 civil penalty

7

Consumer Protection Code

, cl 6.4 (Utility to keep records)

tier 2 civil penalty

8

Consumer Protection Code

, cl 7.1 (Utility to provide information)

tier 3 civil penalty

9

Consumer Protection Code

, cl 7.2 (Utility may recover costs of providing information)

tier 2 civil penalty

10

Consumer Protection Code

, cl 7.3 (Disclosure of customer or consumer information by a utility to a third party)

tier 2 civil penalty

11

Consumer Protection Code

, cl 8.1 (Requirements for effective notice to customer or consumer)

tier 2 civil penalty

12

Consumer Protection Code

, cl 9.1 (Utility to publish summary)

tier 2 civil penalty

13

Consumer Protection Code

, cl 10.1 (Registration of life support equipment)

tier 1 civil penalty

14

Consumer Protection Code

, cl 10.2 (Disconnection and interruption to services)

tier 1 civil penalty

15

Consumer Protection Code

, cl 11.1 (Compliance by utilities with guaranteed service levels)

tier 3 civil penalty

16

Consumer Protection Code

, cl 11.2 (Utility to pay rebate for non-compliance)

tier 3 civil penalty

17

Consumer Protection Code

, cl 11.3 (Method of payment of rebate)

tier 3 civil penalty

18

Consumer Protection Code

, cl 11.5 (Information to be provided to customers)

tier 2 civil penalty

19

Consumer Protection Code

, cl 12.1 (Information about charges)

tier 2 civil penalty

20

Consumer Protection Code

, cl 12.2 (Variation of charges)

tier 2 civil penalty

21

Consumer Protection Code

, cl 13.1 (Utility may issue bills)

tier 2 civil penalty

22

Consumer Protection Code

, cl 13.3 (Maximum intervals between bills)

tier 2 civil penalty

23

Consumer Protection Code

, cl 13.6 (Historical billing information)

tier 3 civil penalty

24

Consumer Protection Code

, cl 13.7 (1) (Payment of bills)

tier 2 civil penalty

25

Consumer Protection Code

, cl 13.7 (2) (Payment of bills)

tier 3 civil penalty

26

Consumer Protection Code

, cl 13.8 (Review of bills)

tier 2 civil penalty

27

Consumer Protection Code

, cl 13.9 (Overcharging)

tier 2 civil penalty

28

Consumer Protection Code

, cl 13.10 (Undercharging)

tier 2 civil penalty

29

Consumer Protection Code

, cl 13.12 (How payments to be applied)

tier 2 civil penalty

30

Consumer Protection Code

, cl 13.13 (Territory Government-sponsored rebates)

tier 2 civil penalty

31

Consumer Protection Code

, cl 13.14 (Payment difficulties)

tier 1 civil penalty

32

Consumer Protection Code

, cl 14.2 (Hardship policy requirement)

tier 1 civil penalty

33

Consumer Protection Code

, cl 15.1 (Interest charges)

tier 2 civil penalty

34

Consumer Protection Code

, cl 16 (1) (New customer contract information)

tier 2 civil penalty

35

Consumer Protection Code

, cl 17.1 (Obligations under the Utilities Act)

tier 2 civil penalty

36

Consumer Protection Code

, cl 17.2 (Provisions to be contained in standard customer contracts)

tier 2 civil penalty

37

Consumer Protection Code

, cl 19.1 (Utility to make contract available to customers)

tier 2 civil penalty

38

Consumer Protection Code

, cl 19.3 (Changes to standard customer contracts)

tier 2 civil penalty

39

Consumer Protection Code

, cl 20.1 (When a utility must not disconnect or restrict utility services)

tier 1 civil penalty

40

Consumer Protection Code

, cl 20.2 (When a utility must disconnect premises from a utility network)

tier 1 civil penalty

41

Consumer Protection Code

, cl 20.3 (When a utility may disconnect or restrict supply)

tier 1 civil penalty

42

Consumer Protection Code

, cl 20.4 (Restriction of utility services to residential premises for failure to pay a bill)

tier 1 civil penalty

43

Consumer Protection Code

, cl 20.5 (Restrictions on water restrictions to residential premises)

tier 2 civil penalty

44

Consumer Protection Code

, cl 20.6 (Content and format of notices)

tier 3 civil penalty

45

Consumer Protection Code

, cl 21 (Disconnections and restrictions in emergencies and under restriction schemes)

tier 1 civil penalty

46

Consumer Protection Code

, cl 22.1 (When a utility may interrupt supply of a utility service)

tier 1 civil penalty

47

Consumer Protection Code

, cl 22.2 (Planned interruptions to the supply of utility services)

tier 1 civil penalty

48

Consumer Protection Code

, cl 22.3 (Unplanned interruptions to the supply of a utility service)

tier 1 civil penalty

49

Consumer Protection Code

, cl 23.1 (When a security deposit may be required)

tier 2 civil penalty

50

Consumer Protection Code

, cl 23.2 (Maximum amount of security deposit)

tier 2 civil penalty

51

Consumer Protection Code

, cl 23.3 (Interest on security deposits)

tier 2 civil penalty

52

Consumer Protection Code

, cl 23.4 (Repayment of security deposits)

tier 2 civil penalty

53

Consumer Protection Code

, cl 23.5 (Purposes for which security deposits must not be used)

tier 2 civil penalty

54

Electricity Feed-in Code

, cl 4.1 (Distributor to detail arrangements to NERL retailer)

tier 3 civil penalty

55

Electricity Feed-in Code

, cl 4.2 (Distributor to alert NERL retailer and occupier of start dates)

tier 3 civil penalty

56

Transparency and Comparability Code

, cl 2.3 (Communication must compare prices to the reference price)

tier 3 civil penalty

57

Transparency and Comparability Code

, cl 2.5 (Advertising conditional discounts)

tier 3 civil penalty

58

Transparency and Comparability Code

, cl 2.6 (Records of compliance)

tier 3 civil penalty

59

Transparency and Comparability Code

, cl 4.3 (Minimum standards for clear advice)

tier 3 civil penalty

60

Transparency and Comparability Code

, cl 4.4 (Records of compliance)

tier 3 civil penalty

61

Utilities Act 2000

, s 21 (1) (Requirement for licence)

tier 1 civil penalty

62

Utilities Act 2000

, s 47 (1) (Contravention of licence condition)

tier 1 civil penalty

63

Utilities Act 2000

, s 75H (1) (Offence—contravention of code, s 75E or s 75GA)

tier 1 civil penalty

64

Utilities Act 2000

, s 75K (Offence—contravention of s 75F)

tier 3 civil penalty

65

Utilities Act 2000

, s 100 (1) and (3) (Passing on the cost of water)

tier 3 civil penalty



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