(1) Section 16 does not prevent the public advocate from disclosing information to a person (including members of the public) about an investigation by the public advocate if the public advocate is satisfied that the disclosure is necessary and reasonable in the public interest.
(2) The public advocate must not make a disclosure mentioned in subsection (1) that is likely to prejudice the investigation.
(3) In a disclosure mentioned in subsection (1), the public advocate must not—
(a) express an opinion that is (expressly or impliedly) critical of a person or body unless the public advocate has given the person, or the principal officer of the body, an opportunity to answer the criticism; or
(b) identify the complainant (directly or indirectly) unless it is necessary and reasonable to do so.