72. The Registrar may provide such assistance in relation to an inquiry about a tenancy agreement as the Registrar thinks appropriate, including—
(a) referring the person making the inquiry to services provided by the public or private sector that give advice about residential tenancy matters generally;
(b) referring that person to services provided by the public or private sector for the resolution of tenancy disputes; and
(c) assisting that person to make an application for the resolution of a dispute.