(1) An individual's coordinating practitioner must refer the individual to another health practitioner (the first referral practitioner ) for a consulting assessment if, after undertaking a first assessment, the coordinating practitioner decides that the individual—
(a) meets the eligibility requirements; and
(b) understands the information given to the individual under section 16 (3).
(2) The referral must be made within 4 business days after the day the coordinating practitioner decides that the individual understands the information given to the individual under section 16 (3).
(3) If the first referral practitioner refuses to accept the referral, the coordinating practitioner must—
(a) take reasonable steps to find another health practitioner who will accept a referral under subsection (1); and
(b) if the coordinating practitioner is unable to find another health practitioner—refer the individual to the approved care navigator service.