Commonwealth Consolidated Acts

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BROADCASTING SERVICES ACT 1992 - SECT 150

Complaints relating to national broadcasting services or datacasting services provided by the ABC or SBS

  (1)   If:

  (a)   a person has made a complaint to the Australian Broadcasting Corporation or the Special Broadcasting Service Corporation on the ground that the Corporation has, in providing a national broadcasting service or a datacasting service, acted contrary to a code of practice developed by the Corporation and notified to the ACMA; and

  (b)   either:

  (i)   the person has not received a response within 60 days after making the complaint; or

  (ii)   the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.

  (2)   If:

  (a)   a person has made a complaint to the Australian Broadcasting Corporation or the Special Broadcasting Service Corporation on the ground that the Corporation has breached Part   9D (which deals with captioning); and

  (b)   either:

  (i)   the person has not received a response within 30 days after making the complaint; or

  (ii)   the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.


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