(1) If the initiating party wishes to initiate action to resolve the dispute in accordance with this Division, the initiating party must give written notice to the responding party of the following:
(a) the nature of the dispute;
(b) the matter that is the subject of the dispute;
(c) the way in which that matter relates to the application of this Part;
(d) what outcome the initiating party wants;
(e) what action the initiating party thinks will resolve the dispute.
(2) The parties must then try to resolve the dispute.
Note: For when a party is taken to have tried to resolve a dispute, see section 57EE.
(3) If the parties cannot agree how to resolve the dispute within 2 business days, either party may refer the matter to a mediator for mediation under this Division.
(4) If the parties cannot agree on who should be the mediator, either party may request the scheme adviser to nominate a mediator.
(5) Within 2 business days after a request is made under subsection (4), the scheme adviser must nominate a mediator for the dispute.