This Division does not require a person to keep a record of information if:
(a) the person did not know, and had no reasonable grounds to suspect, that section 462, 462A or 464A, as the case requires, was applicable to the person; or
(b) the person did not know that, and made all reasonable efforts to ascertain whether, section 462, 462A or 464A, as the case requires, was applicable to the person; or
(c) the person did not know, and made all reasonable efforts to obtain, the information.