If:
(a) a person claiming to be the owner of a policy or claiming the benefit of section 211, 212 or 213 in respect of a policy:
(i) claims that the original policy document is lost or has been destroyed; and
(ii) gives to the company evidence of the loss or destruction that the company considers sufficient; and
(iii) makes a claim under the policy or makes any other request or claim in respect of it that would result in the termination of the policy; and
(b) the company liable under the policy:
(ii) satisfies the claim or complies with the request; and
(iii) records details of its action in the appropriate register kept under Division 8;
the company is discharged from all liability to any person under the policy.