The National Student Ombudsman has the following functions:
(a) dealing with complaints under Division 3 of this Part;
(b) conducting investigations under Division 4 of this Part;
(c) reporting and making recommendations under Division 5 of this Part;
(d) giving higher education providers advice and training about the best practice for the handling of complaints made by, or on behalf of, higher education students;
(e) such other functions conferred on the National Student Ombudsman by this Act or another Act, or a legislative instrument made under this Act or another Act.