Commonwealth Consolidated Acts Commonwealth Consolidated Acts(1) The National Student Ombudsman may conduct a restorative engagement process in relation to a complaint made under this Part about an action taken by a higher education provider.
Note: The National Student Ombudsman must have the complainant's agreement to act under this section and cannot continue if the complaint is withdrawn (see subsections 21AG(2) and (3)).
(2) A person's participation in a restorative engagement process is voluntary.