The National Student Ombudsman must comply with the rules of procedural fairness when exercising a power under this Act.
Example 1: If the National Student Ombudsman sets out a critical opinion of a person in a report under section 21AV (reports to higher education providers), that person must be given an opportunity to make submissions (see subsection 21AU(3)).
Example 2: The National Student Ombudsman must accord procedural fairness to a person if the National Student Ombudsman sets out a critical opinion of the person:
(a) in disclosing information, or making a statement, under subsection 35A(1) (disclosure of information by Ombudsman); or
(b) in referring to an investigation in a report under section 21AX (annual and other reports by the National Student Ombudsman).