Commonwealth Consolidated Acts

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ONLINE SAFETY ACT 2021 - SECT 119

Remedial notice given to the provider of a social media service, relevant electronic service or designated internet service

             (1)  If:

                     (a)  material is, or has been, provided on:

                              (i)  a social media service; or

                             (ii)  a relevant electronic service; or

                            (iii)  a designated internet service; and

                     (b)  the Commissioner is satisfied that the material is class 2 material covered by paragraph 107(1)(f), (g), (h), (i), (j), (k) or (l); and

                     (c)  the material can be accessed by end-users in Australia; and

                     (d)  the service is not:

                              (i)  an exempt Parliamentary content service; or

                             (ii)  an exempt court/tribunal content service; or

                            (iii)  an exempt official-inquiry content service; and

                     (e)  the service is provided from Australia;

the Commissioner may give the provider of the service a written notice, to be known as a remedial notice , requiring the provider to:

                      (f)  take all reasonable steps to ensure either of the following situations exist in relation to the material:

                              (i)  the material is removed from the service;

                             (ii)  access to the material is subject to a restricted access system; and

                     (g)  do so within:

                              (i)  24 hours after the notice was given to the provider; or

                             (ii)  such longer period as the Commissioner allows.

             (2)  So far as is reasonably practicable, the material must be identified in the remedial notice in a way that is sufficient to enable the provider of the service to comply with the notice.



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