Commonwealth Consolidated Regulations

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COMPETITION AND CONSUMER (INDUSTRY CODES--FRANCHISING) REGULATION 2014 - REG 4A

Functions of Australian Small Business and Family Enterprise Ombudsman relating to Franchising Code of Conduct

    The Australian Small Business and Family Enterprise Ombudsman has the following functions in relation to the code set out in Schedule   1:

  (a)   keeping lists of persons who can provide services of arbitration, conciliation or mediation for the purposes of that code or of a franchise agreement as defined in that code;

  (b)   in accordance with that code, appointing persons who can provide services of arbitration, conciliation or mediation of disputes for the purposes of that code or a complaint handling procedure of a franchise agreement (as defined in that code), on request by one or more of the parties;

  (c)   receiving information about disputes that are being, or have been, dealt with under that code or a complaint handling procedure of a franchise agreement as defined in that code;

  (d)   regularly providing to the Minister statistical information relating to disputes that have been or are being dealt with under that code or a complaint handling procedure of a franchise agreement as defined in that code.



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