(1) For subsection 39C(1) of the Code, the credit provider must refrain from seeking a repayment due under a small amount credit contract by relying on a direct debit request if:
(a) the credit provider has twice sought to obtain the repayment using the direct debit request; and
(b) the credit provider:
(i) has not told the debtor that the direct debit requests have been unsuccessful; or
(ii) has not made reasonable attempts to contact the debtor.
(2) If the credit provider receives the repayment to which subregulation (1) relates:
(a) subregulation (1) ceases to apply; and
(b) the credit provider may seek repayments due under the small amount credit contract by relying on a direct debit request.