(1) A person who makes an application or request using an application form must:
(a) comply with any directions given on the form; and
(b) provide information for each part of the form that describes the information as being mandatory.
(2) A person who makes an application or request using an application procedure other than a form must:
(a) comply with any directions given as part of the procedure; and
(b) provide information for each part of the procedure that describes the information as being mandatory.
Example: An online application facility.