(1) This regulation applies if an RSA provider receives a request under this Division within the time allowed under regulation 4A.19.
(2) The RSA provider must give effect to the request unless:
(a) the RSA provider has received an earlier request under this Division in respect of the same interest and the earlier request has not been withdrawn; or
(b) for a request under regulation 4A.16--the RSA provider of the original interest is not permitted to open a new RSA for the non - member spouse or the request was not accompanied by an eligible application; or
(c) for a request under regulation 4A.17--the RSA provider, superannuation entity or EPSSS specified in the request does not accept the rollover or transfer of benefits for the non - member spouse.
(3) If paragraph (2)(b) or (c) applies in relation to a request, the RSA provider must:
(a) roll over or transfer the transferable benefits to an RSA provided by another RSA provider, or another superannuation entity or EPSSS, nominated by the non - member spouse; or
(b) if there has been no such nomination by the non - member spouse--consider whether it would be in the best interests of the non - member spouse to pay the amount of the transferable benefits to the Commissioner under section 22 of the Superannuation (Unclaimed Money and Lost Members) Act 1999 .