(1) For this Part, a person has contacted the Department if:
(a) the person, or someone on the person's behalf, contacted the Department; and
(b) the contact relates to claiming a crisis payment; and
(c) the person is, on the day the contact happens, in Australia; and
(d) the person claims a crisis payment within 14 days after the day the contact happens; and
(e) the Department has a record of the contact.
(2) For subregulation (1), the contact may happen by post, telephone, facsimile transmission or email.