Commonwealth Consolidated Regulations Commonwealth Consolidated Regulations(1) A person is eligible for a crisis payment if:
(a) the person has left, or cannot return to, his or her home because of an extreme circumstance; and
(b) the extreme circumstance makes it unreasonable to expect the person to remain in, or return to, the home; and
(c) the person has established, or intends to establish, a new home; and
(d) when the extreme circumstance happened, the person was in Australia; and
(e) the person contacts the Department, or claims the crisis payment, within 7 days after the extreme circumstance happened; and
(f) on the day on which the contact happens, or the claim is lodged, the person:
( i ) is in severe financial hardship; and
(ii) has made a claim (whether on the same day or on an earlier day) for a pension entitlement and is eligible for the pension entitlement; and
(g) in the 12 months before the day on which the claim is made, no more than 3 crisis payments for which the person was eligible under this regulation or regulation 6A have been payable to the person.
Note: Examples of extreme circumstances as a result of which a person would be eligible for crisis payment are the person's house being burnt down, or the person being subjected to domestic or family violence.
(2) For paragraph ( 1 )( e), an extreme circumstance that is a continuing circumstance is taken to have happened when the circumstance first happened.
(3) A person is not eligible for a crisis payment for an extreme circumstance if the Commission is satisfied that the extreme circumstance was brought about in order to obtain a crisis payment.