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TELECOMMUNICATIONS (CONSUMER PROTECTION AND SERVICE STANDARDS) ACT 1999 - SECT 134

Simplified outline The following is a simplified outline of this Part:

* The ACA may determine that certain payments received by a carriage service provider from residential customers are protected payments.

* The ACA may formulate schemes aimed at ensuring that if:

(a) a residential customer of a carriage service provider makes a protected payment to the provider; and

(b) the provider fails to supply a standard telephone service to the customer;

the customer is protected.

* A protection scheme may be enforced by the Federal Court on the application of the ACA or a residential customer.



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