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TELECOMMUNICATIONS UNIVERSAL SERVICE MANAGEMENT AGENCY ACT 2012 (NO. 43, 2012) - SECT 11

Policy objectives

                   The policy objectives of this Part are:

                     (a)  that standard telephone services are to:

                              (i)  be reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business; and

                             (ii)  be supplied to people in Australia on request; and

                     (b)  that payphones are to:

                              (i)  be reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business; and

                             (ii)  be supplied, installed and maintained in Australia; and

                     (c)  that end-users of standard telephone services in Australia are to have access, free of charge, to an emergency call service; and

                     (d)  that the National Relay Service is to be reasonably accessible to all persons in Australia who:

                              (i)  are deaf; or

                             (ii)  have a hearing and/or speech impairment;

                            wherever they reside or carry on business; and

                     (e)  that there are to be such:

                              (i)  customer information programs; and

                             (ii)  customer cabling installation programs; and

                            (iii)  carriage service development programs; and

                            (iv)  other measures (if any) as are specified in the regulations;

                            as are necessary to support the continuity of supply of carriage services during the transition to the national broadband network;

                      (f)  the objectives (if any) specified in the regulations, where those objectives relate to the supply of carriage services.



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