Commonwealth Numbered Regulations

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AUSTRALIAN POSTAL CORPORATION (PERFORMANCE STANDARDS) REGULATIONS 2019 (F2019L00123) - REG 7

Frequency of delivery

             (1)   Australia Post must service:

                     (a)  daily (except on a Saturday, a Sunday or a public holiday in the place where the delivery point is located)--98% of all delivery points; and

                     (b)  at least 2 days each week--99.7% of all delivery points.

             (2)  For the purposes of this section, a delivery point is a mail address that, taking account of accessibility, delivery cost and general volume of mail for the address, it is practicable and reasonable to service frequently.

Note:          The following are examples of delivery points:

(a)    street and roadside letter delivery boxes;

(b)    post office private boxes and locked bags;

(c)    private and community bags.

             (3)  For the purposes of this section, to service a delivery point means to be available to visit the delivery point and, if there is a postal article addressed to the delivery point, deliver the article.



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