(1) For the purposes of paragraph 13(1)(k) of the Act, a policy objective of Division 3 of Part 2 of the Act is to assist in, and promote, the use of mainstream communication services by people who:
(a) are deaf; or
(b) have a hearing and/or speech impairment.
(2) In this section:
"mainstream communication service " means a communication service that:
(a) is for use by the general community; and
(b) is a carriage service, or is supplied using a carriage service.
Note: Some examples of mainstream communication services are email, instant messaging and video chat services, including such services used through mobile telephones, tablets and computers.