In this Act--
"alternative dispute resolution" means any process (other than a process involving a judicial determination) conducted under this Act in which an impartial person assists persons in dispute to resolve issues between them, and includes (without limitation) the following--(a) alternative dispute resolution conducted under section 37,(b) a dispute resolution conference conducted under section 65,(c) alternative dispute resolution conducted under section 65A,(d) a dispute resolution conference conducted under section 91D,(e) alternative dispute resolution conducted under section 114.