(1) A complaint, other than a complaint made by a Council or the Secretary, must--(a) be in writing; and(b) contain particulars of the allegations on which it is founded.
(2) A complaint need not be made in terms that are strictly consistent with the terminology of section 144 or 144A.
(3) A Council or the Commission may consider and investigate a complaint that does not comply with the requirements of subsection (1) but must not refer the complaint under Subdivision 2 until the requirements are complied with.