New South Wales Consolidated Acts

TRANSPORT ADMINISTRATION ACT 1988 - SECT 2B

2B Common objectives and service delivery priorities of public transport agencies

(1) Public transport agencies are to exercise their functions in a manner that promotes the following objectives, which are the common objectives of public transport agencies-

(a) To put the customer first and design the transport system around the needs and expectations of the customer.

(b) To enable the transport system to support the economic development of the State (with a focus on freight transport systems).

(c) To ensure that good planning informs investment strategies.

(d) To promote coherence and integration across all transport modes and all stages of decision making.

(e) To focus on performance and service delivery, based on a strong purchaser-provider model with clear accountabilities for outcomes.

(f) To achieve greater efficiency-

(i) in the delivery of transport infrastructure projects, and

(ii) through improved coordination of freight, maritime and ports operations, and their integration into the transport system, and

(iii) by eliminating duplication of functions and resources, and

(iv) by outsourcing the delivery of non-core services.

(g) To promote the delivery of transport services in an environmentally sustainable manner.

(h) To contribute to the delivery of social benefits for customers, including greater inclusiveness, accessibility and quality of life.

(i) To provide safe transport services in accordance with a safety regulatory framework.

(2) Public transport agencies are to determine their service delivery priorities having regard to the Transport Secretary’s expectations for service delivery established by a Statement of Expectations issued annually to public transport agencies by the Transport Secretary.