Northern Territory Numbered Acts Northern Territory Numbered Acts(1) This section applies if the Commissioner decides to investigate and resolve the complaint.
(2) The Commissioner must, before investigating the complaint, notify each responsible service provider, and the Chief Executive Officer of each responsible Agency, of the following:
(a) details of the complaint;
(b) the Commissioner's decision to investigate and resolve the complaint;
(c) that the Agency and service provider may each make a written submission about the complaint within a reasonable time specified in the notice.