(1) A betting exchange licensee and sports bookmaker licensee must have written terms and conditions for all products and services offered by the licensee and how customers will obtain and use them.
(2) The terms and conditions must:
(a) be fair and reasonable to customers; and
(b) be written in plain English; and
(c) not be contrary to the public interest; and
(d) be suitable and appropriate for each product or service offered by the licensee.
(3) A licensee must make its terms and conditions available on its website and all its other wagering platforms.