(1) The Commission may, by written notice, issue a direction to a betting exchange licensee and sports bookmaker licensee prohibiting the licensee from opening an account for a person specified in the notice, if satisfied that:
(a) the person is engaged in unsafe wagering or should be protected from unsafe wagering; or
(b) the person demonstrates little or no understanding of wagering.
(2) Before making a direction under subsection (1), the Commission must consider the following factors:
(a) whether the person displays a lack of understanding of how to wager, how wagers are settled or the terms and conditions of a wager;
(b) whether the person made unsuccessful complaints displaying a similar lack of understanding;
(c) whether the person has multiple accounts with different licensees and has made unsuccessful complaints displaying a similar lack of understanding with those licensees;
(d) whether the person displays the behaviour of a problem gambler;
(e) any other factor the Commission considers relevant.
(3) A direction under subsection (1) may be made in relation to a group of licensees.
(4) The direction must include the following information:
(a) the name of the person whose account is not to be opened;
(b) the reason for prohibiting the opening of the account;
(c) the name of the licensee or licensees;
(d) the action to be taken by the licensee in relation to the account.
(5) A licensee who receives a notice under subsection (1) must not open an account for the person specified in the notice.
Note for section 211
A person specified in the notice may apply under section 239 to NTCAT for review of the decision to issue the notice.