(1) The Commission must consider any report regarding the investigation of a complaint under section 223 (1) given to the Commission by the Director.
(2) The Commission may, after considering the report, do the following:
(a) take no action over the complaint if satisfied that:
(i) there are no grounds or evidence to justify taking action; or
(ii) the complaint does not warrant taking action; or
(iii) the complaint was satisfactorily settled by the parties to the complaint;
(b) issue a direction to a licensee to take specified action to resolve the complaint;
(c) declare a wager to be void or valid;
(d) schedule a hearing under section 232 ;
(e) take disciplinary action if satisfied that there are grounds to do so.
(3) The Commission must give a decision notice of the decision or action under subsection (2) to the parties to the complaint.