Queensland Consolidated Acts

CHILD PROTECTION ACT 1999 - SECT 80E

80E Dealing with complaint

(1) If the chief executive does not refuse to deal with a complaint under section 80D , the chief executive must take all reasonable steps to resolve the complaint as soon as is reasonably practicable.

(2) After taking the reasonable steps, the chief executive must give the complainant a response to the complaint stating—

(a) the steps taken to resolve the complaint; and

(b) the reason the chief executive considers the steps taken are reasonable in the circumstances; and

(c) any results of the steps taken that are known at the time of giving the response.