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DEBT COLLECTORS (FIELD AGENTS AND COLLECTION AGENTS) ACT 2014 - SECT 19
Automatic authorisation for limited debt collection activity
(1) A person may, as an agent for others for reward and without a licence or
registration certificate, perform a debt collection activity but only— (a)
to the extent the person does not engage in face-to-face communication with
the debtor; and
(b) if the person is suitable to perform a
debt collection activity under part 6 .
(2) The person may perform the
debt collection activity in the following capacities— (a) in the carrying on
of a regulated business, either alone or with others;
(b) as an employee of
someone else.
(3) A person performing a debt collection activity under the
authority of this section is a
"collection agent" .
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