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FAIR TRADING ACT 1989 - SECT 11
Functions of commissioner
(1) The functions of the commissioner are— (a) to administer the provisions
of this Act and to facilitate its operation; and
(b) to promote the interests
of consumers and persons negotiating or considering the acquisition of goods
or services as consumers and to assist them to a greater awareness in relation
to their assessment and use of goods or services; and
(c) to collect, examine
and disseminate information in respect of matters affecting or likely to
affect the interests of consumers or persons negotiating or considering the
acquisition of goods or services as consumers; and
(d) to receive and
consider complaints concerning matters affecting or likely to affect the
interests of consumers or persons negotiating or considering the acquisition
of goods or services as consumers and, if the commissioner is of the opinion
that such action is warranted, to investigate the complaints and take such
action in respect of the matter as seems proper to the commissioner; and
(e)
to investigate fraudulent or deceptive practices in relation to matters that
affect or are likely to affect the interests of consumers or persons
negotiating or considering the acquisition of goods or services as consumers
and to take such action in respect of the practices as seems proper to the
commissioner; and
(f) to advise and assist persons who seek from the
commissioner information or guidance on matters affecting or likely to affect
their interests as consumers or as persons negotiating or considering the
acquisition of goods or services as consumers; and
(g) to encourage and
undertake the dissemination of information concerning consumer affairs to
producers, manufacturers and suppliers of goods or services; and
(h) to take
action to promote and ensure safety in the supply of goods and services; and
(i) to administer such provisions of other Acts and discharge such other
functions as the Minister may direct the commissioner to administer or
discharge.
(2) Subsection (1) shall not be construed to require the
commissioner or any officer of the department to give, or hold himself or
herself out as ready or competent to give, to any person advice concerning the
rights and liabilities in law of the person concerning any matter, or to aid
in the enforcement of the rights of the person.
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