Queensland Consolidated Acts

MOTOR ACCIDENT INSURANCE ACT 1994 - SECT 10

10 Commission’s functions

(1) The commission’s functions are to—

(a) supervise insurers operating under the statutory insurance scheme and issue, suspend or withdraw licences for insurers operating under the scheme; and

(b) regulate the statutory insurance scheme; and

(c) establish and revise prudential standards with which licensed insurers must comply; and

(d) establish and revise standards about the proper management of claims with which licensed insurers must comply; and

(e) monitor the management of claims by insurers under the statutory insurance scheme and, in particular, the insurers’ compliance with their obligations under part 4 ; and

(f) appoint, under the industry deed, a person to arbitrate disputes between 2 or more insurers about a claim; and

(g) fix for each class of CTP insurance the range within which an insurer’s premium must fall; and

(h) recommend the levies and the administration fee payable under this Act; and

(i) monitor the availability, adequacy and use of rehabilitation services for claimants who suffer personal injury in motor vehicle accidents and develop programs, resources and guidelines to overcome deficiencies in the services; and

(j) provide funds for, or contribute in other ways to, the provision of infrastructure to facilitate the rehabilitation of persons injured in motor vehicle accidents; and

(k) provide funds for research and education in the field of rehabilitation and the provision of rehabilitation services; and

(l) provide funds for research into the causes of motor vehicle accidents and their prevention; and

(m) establish and maintain a call centre from which the public may obtain information on the statutory insurance scheme; and

(n) carry out, or contribute to, advertising campaigns to increase public awareness of the causes of motor vehicle accidents, and of the economic, social and personal cost of motor vehicle accidents; and

(o) promote and, if funds are available, make financial contributions towards—

(i) the regular inspection of motor vehicles to ensure safety and roadworthiness; and

(ii) the training of drivers (including the provision of defensive driving courses); and

(iii) training in first aid; and

(iv) the provision, maintenance and support of the infrastructure necessary to reduce the incidence of motor vehicle accidents and minimise the results; and

(p) monitor the efficiency of the statutory insurance scheme and, in particular, the proportion of the funds of the scheme paid to claimants or applied for their direct benefit; and

(q) develop and coordinate strategies to identify and combat fraud in or related to claims; and

(r) keep the industry deed under review and make recommendations for its amendment; and

(s) keep the statutory insurance scheme generally under review and make recommendations for its amendment; and

(t) conduct research and collect statistics about the statutory insurance scheme; and

(u) perform another function given to the commission under this or another Act.

Note—

For the functions of the commission in relation to the injury insurance scheme, see the National Injury Act , chapter 5 .

(2) In determining prudential standards for licensed insurers, the commission must have proper regard to the prudential standards that apply to the insurance industry under Commonwealth legislation.

(3) The commission must publish on its website standards made under subsection (1) (c) or (d) .

(4) A standard made under subsection (1) (d) applies to the management of a claim from the day the standard is published, whether the claim was made before or after that day.