Queensland Consolidated Acts

RESIDENTIAL TENANCIES AND ROOMING ACCOMMODATION ACT 2008 - SECT 399

399 Some matters not suitable for conciliation

(1) The authority may refuse to provide a conciliation service to parties to a dispute about an agreement if the authority considers the dispute is unsuitable for conciliation.

Example of a dispute that may be unsuitable for conciliation—

a rooming accommodation dispute about the provision of a food service or a personal care service to the resident under a rooming accommodation agreement

(2) The authority must publish guidelines about matters to be taken into account when deciding whether a dispute is unsuitable for conciliation.