Queensland Consolidated Acts

VICTIMS OF CRIME ASSISTANCE ACT 2009 - SECT 20A

20A Dealing with complaint—victim services coordinator

(1) This section applies if a complaint is made to the victim services coordinator under section 19 (2) (d) .

(2) The victim services coordinator may—

(a) liaise with the relevant entity concerned and facilitate the resolution of the complaint; or

(b) refer the complaint to the relevant entity concerned.

(3) For this section, a complaint concerns a relevant entity if the complaint is about the conduct of—

(a) the relevant entity; or

(b) an officer, member or employee of the relevant entity.