Queensland Consolidated Acts

WORKERS' COMPENSATION AND REHABILITATION ACT 2003 - SECT 221AA

221AA Steps for rehabilitation and return to work—provider of workplace rehabilitation services

(1) In securing the worker’s rehabilitation and early return to suitable duties, the insurer must ensure that each provider of workplace rehabilitation services meets the requirements prescribed by the scheme directions.

(2) Without limiting the requirements that may be prescribed by scheme directions, the scheme directions may prescribe requirements for providers of workplace rehabilitation services relating to—

(a) service delivery; and

(b) competency and professional standards.

(3) If requirements are prescribed by scheme directions or the prescribed requirements change, a provider of workplace rehabilitation services must meet the new or changed requirements as soon as practicable.

(4) If a worker is dissatisfied with a provider of workplace rehabilitation services, the worker may request the insurer to secure services for the worker from a different provider chosen by the worker.

(5) The insurer must accommodate the request if it is practicable to do so and it would not, in the opinion of the insurer, be likely to adversely affect the worker’s rehabilitation and early return to suitable duties.