An incident management plan must—
(a) be in writing; and
(b) set out procedures to be followed by the operator of a relevant service and employees of the operator, including the driver of a relevant vehicle, if an incident happens; and
(c) state that, if an incident happens, a driver of a relevant vehicle must tell the operator of the relevant service and passengers in the relevant vehicle about the matters mentioned in section 13 (4) ; and
(d) state that, if an incident happens and the relevant service is a school service, the operator of the relevant service must, as soon as reasonably practicable—(i) tell the school about the matters mentioned in section 13 (4) ; or(ii) if the school is unattended and the operator of the relevant service has reasonable access to the contact details of a parent of a student who is a passenger on the school service—tell the parent about the matters mentioned in section 13 (4) .