Queensland Consolidated Regulations

TRANSPORT OPERATIONS (PASSENGER TRANSPORT) STANDARD 2010 - REG 39

39 Reliability of service

An operator of a relevant service that is a general route service or a school service must provide the service in accordance with the operator’s advertised schedules unless—

(a) the operator is prevented from doing so by an unforeseeable circumstance; or

Examples of an unforeseeable circumstance—

• an incident

• an accident, whether or not involving the vehicle providing the public passenger service

• flooding or storm damage

Example of a foreseeable circumstance—

traffic volume

(b) the schedules, and services under the schedules, are not realistically achievable.