Queensland Numbered Acts

PUBLIC SECTOR ACT 2022 - SECT 110

110 Directive about employee grievances

(1) The commissioner must make a directive about how public sector entities must deal with grievances of employees of the entity about—

(a) decisions made by employees of the entity; or

(b) the conduct of employees of the entity.

(2) Without limiting subsection (1) , the directive—

(a) must provide for—

(i) the procedures for dealing with grievances mentioned in subsection (1) ; and

(ii) the period within which the grievances must be finally dealt with; and

(iii) the notification of decisions made in dealing with the grievances; and

(b) must provide that, if a person required to deal with a grievance about a decision mentioned in subsection (1) (a) fails to finally deal with the grievance within the period mentioned in paragraph (a) (ii) , the person is taken to have confirmed the decision at the end of that period; and

(c) may apply to a decision mentioned in section 131 ; and

(d) may provide for a system for dealing with grievances that involves—

(i) a person dealing with a grievance in the first instance; and

(ii) another person dealing with decisions made by a person mentioned in subparagraph (i) , including, for example, by way of review.