Queensland Numbered Acts

WATER SUPPLY (SAFETY AND RELIABILITY) ACT 2008 No. 34 - SECT 142

(1) For an annual report mentioned in section 141(1)(a) that relates to a strategic asset management plan or system leakage management plan, the report must--

(a) be prepared in accordance with the guidelines, if any, made by the regulator about the preparation of annual reports; and

(b) measure the service provider's performance for the financial year for the services for which the service provider is registered against the strategic asset management plan and the system leakage management plan for the services; and

(c) document the actions taken by the service provider to implement the plan including the application of funds to support implementation of the plan; and

(d) state the outcome of any review of the plan and how the service provider has addressed matters raised in the review; and

(e) contain a summary of the findings of and any recommendations stated in an audit report given to the regulator in the financial year to which the report relates.

(2) For an annual report mentioned in section 141(1)(a) that relates to a drinking water quality management plan, the report must--

(a) be prepared in accordance with the guidelines, if any, made by the regulator about the preparation of annual reports; and

(b) document the actions taken by the drinking water service provider to implement the plan; and

(c) state the outcome of any review of the plan in the financial year to which the annual report relates, and how the service provider has addressed matters raised in the review; and

(d) contain a summary of the findings of, and any recommendations stated in, an audit report about a regular audit given to the regulator in the financial year; and

(e) contain a summary of the information given to the regulator under section 102 in the financial year; and

Editor's note--

section 102 (Notice of particular matter)

(f) contain a summary of the provider's compliance with the plan in relation to the water quality criteria for drinking water; and

(g) if the provider supplies drinking water to customers--a summary of any complaints made to the provider about the provider's drinking water service.

(3) For an annual report mentioned in section 141(1)(b), the report must measure the service provider's performance with the desired levels of service objectives and other obligations and requirements that apply to the provider under the plan.

(4) For an annual report mentioned in section 141(1)(c), the report must--

(a) measure the service provider's performance for the financial year for the services for which the service provider is registered against the customer service standard for the services; and

(b) state the outcome of any review of the standard and how the service provider has addressed matters raised in the review.

(5) For an annual report mentioned in section 141(1)(d), the report must document the number of water advices given to occupiers of residential premises and the nature of any complaints received about the giving of water advices during the period covered by the report.