South Australian Current Acts

EDUCATION AND EARLY CHILDHOOD SERVICES (REGISTRATION AND STANDARDS) ACT 2011 - SECT 30

30—Complaint made directly to Board to be referred to school

        (1)         If a person makes a complaint to the Board or a Registrar in relation to the provision of education services by a registered school, the Board or Registrar must refer the complaint to the registered school to be dealt with in accordance with the procedures for handling complaints established by the school.

        (2)         However, if the Board is of the opinion that the subject matter of a complaint—

            (a)         would, if proved, constitute a proper cause for disciplinary action under Part 7; and

            (b)         is of such seriousness that the matter should instead be the subject of a complaint laid under section 62,

the Board may direct the relevant Registrar to lay a complaint under that section instead of referring the matter to the registered school.