77—Investigation of complaints
(1) Without limiting
any other action that may be taken by the Board, the Board must, in relation
to each complaint that is to be dealt with under Division 5—
(a)
cause an investigation into the complaint to be undertaken; or
(b) if
the Board is satisfied that such an investigation is unnecessary, lodge a
complaint in relation to the matter with the Tribunal under section 78.
(2) An investigation
under this Act may, but need not, be undertaken by an inspector.
(3) Without limiting
any other provision of this Act, the Board may, following an investigation
into the complaint—
(a)
lodge a complaint in relation to the matter with the Tribunal under
section 78; or
(b)
cause the matter to be referred to the Executive Officer for resolution in
accordance with Division 3 (and in that case the complaint will be taken
to be a complaint that may be dealt with under that Division); or
(c)
dismiss the complaint under section 70; or
(d) if
the Board thinks it appropriate in the circumstances, take no further action
in relation to the complaint.