South Australian Current Regulations

GAS REGULATIONS 2012 - REG 39

39—Obligations of retailer in relation to supply of gas

A retailer must ensure that the following requirements are complied with in relation to gas supplied by the retailer to a customer:

            (a)         before connection or reconnection of a gas supply to a place, steps must be taken to ensure that the gas supply is suitable for each gas installation situated in the place that will be connected to the gas supply;

            (b)         the heating value of the gas must, when measured at each measuring point approved by the Technical Regulator for that purpose, be within a margin of plus or minus 1% of the claimed heating value used by the gas entity as the basis for its charges to the customer for the gas;

            (c)         the measured heating value of the gas must not show systematic bias within that margin.