(1) A collection agent
must not withdraw, or permit another person to withdraw, money from a
trust account except—
(a) for
payment to the person entitled to the money or in accordance with the
directions of that person; or
(b) in
satisfaction of a claim for commission, fees, costs or disbursements that the
agent has against the person on behalf of whom the money is held; or
(c) to
satisfy an order of a court against the person on behalf of whom the agent is
holding the money; or
(d) for
payment into a court before which proceedings have been instituted in relation
to the money; or
(e) for
the purpose of dealing with the money in accordance with the Unclaimed Moneys
Act 1891 ; or
(f) for
making any other payment authorised by law.
Maximum penalty: $2 500.
(2) A collection agent
must not make a payment of trust money in cash.
Maximum penalty: $2 500.
(3) When a collection
agent makes a payment of trust money by cheque, the agent—
(a) must
ensure that the cheque is marked with the name of the agent and
the words "Trust Account"; and
(b)
must—
(i)
cause the cheque to be crossed and endorsed "Not
negotiable"; or
(ii)
obtain from the person receiving the cheque a receipt
that complies with subregulation (5) and keep the receipt as part of the
agent's records.
Maximum penalty: $2 500.
(4) When a collection
agent makes a payment of trust money by cheque, the agent must prepare and
keep as part of the agent's records a cheque stub or voucher containing the
following information:
(a) the
date and reference number of the cheque;
(b) the
name of the payee;
(c) the
client name or reference and brief particulars of the purpose of the payment;
(d) the
amount of the cheque.
(5) The receipt must
be legible and contain the following information:
(a) the
date and reference number of the cheque; and
(b)
particulars identifying the trust account against which the cheque is drawn;
and
(c) the
name of the payee; and
(d)
brief particulars of the purpose of the payment; and
(e) the
amount of the cheque.
(6) When a collection
agent authorises the payment of trust money by electronic transfer of funds,
the agent—
(a) must
prepare and keep as part of the agent's records the following information:
(i)
the date and reference number of the payment;
(ii)
the name of the payee;
(iii)
the client name or reference and brief particulars of the
purpose of the payment;
(iv)
the name or style of the ADI account to which the payment
is made, its number and the identifying numbers of the receiving ADI and its
branch;
(v)
the amount of the payment; and
(b)
must, on receiving official written confirmation that the payment has been
made, keep that confirmation as part of the agent's records.