South Australian Current Regulations

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WATER INDUSTRY REGULATIONS 2012 - REG 11

11—Information as to amounts already paid for retail services etc

        (1)         A water industry entity must, on application by a person who has paid an amount to the entity for the provision of retail services, provide the person with a statement of the amount paid.

        (2)         A water industry entity must, on application by a consumer, provide the consumer with a statement of the quantity of water supplied by the entity to the consumer in a financial year.

        (3)         A water industry entity may, on application by any other person, in connection with the provision of retail services, provide that person with information of the kind referred to in subregulation (1) or (2).

        (4)         However—

            (a)         subregulation (2) only applies if the quantity of water supplied by the water industry entity to the consumer is measured by a meter; and

            (b)         subregulation (3) only applies if the other person is acting with the consent of a person referred to in subregulation (1) or (2).

        (5)         Subject to subregulation (6), an application under this regulation must be accompanied by the fee prescribed under the Act.

        (6)         A fee is not payable to a water industry entity for an application under subregulation (1) or (2) if the statement sought relates only—

            (a)         to amounts that became due and were paid in the financial year in which the application is made or in the preceding financial year; or

            (b)         to water consumed in a financial year in which the application is made or in the preceding financial year.



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