36—Principles governing proceedings
(1) In proceedings before the Board, the Board—
(a) is not bound by the rules of evidence and may inform itself on any matter as it thinks fit; and
(b) must act according to the principles of natural justice and ensure procedural fairness; and
(c) must act according to equity, good conscience and the substantial merits of the case without regard to technicalities and legal forms.
(2) In proceedings before the Board, the Board must keep the parties to the proceedings properly informed as to the progress and outcome of the proceedings.